About Us
I still love what you guys are doing for us… one of the best things
that has happened to our ISP. — Randy Meche
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Over 300 WISPs and ISPs use visp.net technology for seamless back office subscriber billing and automation. The visp.net solution has always been an award-winning combination of technical expertise and collaborative partnerships with WISPs and ISPs. Since 1996, visp.net has made its partner WISPs and ISPs profitable by enabling them to provide subscribers with a better, more reliable internet experience. A pioneer in global networking, visp.net has appeared continously in Inc. Magazine’s Inc. 5000 List of Fastest-Growing Private Companies in the US. It invented the business that enabled business owners to start up WISP and ISP operations almost instantly. |
Committed to Collaboration and Service |
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Founder Todd Grannis and his business partners started visp.net in 1989 when they took a small bulletin board service (BBS) called Public Data Network nationwide using packet-switched X.25 networks. They later co-invented Chatlink! by linking the chat rooms of bulletin boards across the country together into one of the first of its kind: A massive, full-featured chat network. By 1993, Chatlink! had become the world’s largest BBS chat network. When the internet became publicly accessible in 1994, Todd and his partners bought one of Oregon’s first internet circuits and upgraded Chatlink! to use TCP-IP. Seeing the vast potential of the internet, they also launched an internet service providing free public access to the local community. Co-Evolution with the Growing InternetThe internet’s evolution inspired the visp.net revolution, too. It was too inefficient and difficult for most business to offer internet services, and Todd was convinced that there was a better way to run an ISP. He’d already seen one highly successful venture made irrelevant with rapidly evolving technology and knew the secret to growth lay in helping ISP owners streamline their operations to take control of and grow the business. The challenge was to drive down costs, leverage economies of scale and stay ahead of the technology curve with research and development. It started as wholesale, private-label ISP services through retail computer stores — enabling stores to have the presence of a full-service, facilities-based ISP without the extensive investment in equipment, circuits, and administration staff. The Breakthrough: Streamlining for Control and GrowthIn the spring of 1996, the breakthrough came when Todd and his team developed technology that allowed multiple ISP brands to share a bank of modems located in Portland, Oregon. Todd called this service “VISP” for Virtual Internet Service Provider, and thus visp.net was born. Its sole strategic purpose? Provide streamlined, easy-to-implement, wholesale internet services to an eager industry, using the first generation ISP in-a-box(r) technology. In 1998, visp.net developed Permissions Technology to manage subscriber access to nationwide networks. Permissions Technology allowed visp.net ISPs to access a wide number of national networks while isolating visp.net partner ISPs from the risk of multiple-network login charges. By 2000, visp.net had established relationships with almost every wholesale network provider. By 2002, many other ISPs started using outsourced network providers to cut their network costs. New network providers — many of whom were funded by venture capitalists — came into existence almost overnight to take advantage of the demand. What Happened When the Bubble BurstWhen the internet bubble burst later in 2002, however, many of these companies collapsed. Subscribers of ISPs who had outsourced to a single network provider lost internet access, often without warning. Many ISPs went out of business within months because they had no answer to give their subscribers. But that didn’t happen to visp.net partner ISPs. When subscribers called, visp.net ISPs simply gave them new access numbers. Its Permissions Technology and investment in redundancy enabled visp.net provide an instant solution to their problem. What was fatal for other ISPs was barely an inconvenience for visp.net partners. Continuous Streamlining for Sustainable GrowthBy the end of 2002, visp.net received the RCC SBDC Business of the Year award. In 2004 and 2005, visp.net was listed as one of Oregon’s 100 Fastest Growing Private Companies. We also earned the SOREDI Workforce Development Award for our investment in the training and development of our staff who deliver exceptional service to our partner ISPs. On October 10, 2005, visp.net released the fourth generation of the visp.net ISP in-a-box® technology. We created this powerful, easy-to-use account management and billing system for use by our partner ISPs. It was an immediate success. By radically simplifying ISP management, our partners were able to launch full-service, low-overhead businesses that delivered unmatched internet access to their end-users. ISP in-a-box® eventually evolved into Ultimate Back Office (UBO) Billing and Automation Software™, now offering a wider and better set of tools for simplifying the daily burdens of internet providers. Partnering for the FutureToday, visp.net continues to lead the industry in its unique Streamlining Through Automation approach that enables its partners to take control of their businesses and focus on the initiatives that lead to long-term growth. The visp.net team monitors the pulse of the industry, and through its partnerships ensures that it is ever meeting the needs of WISP owners seeking the key to unparalleled profit. |
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Helping You Streamline, Take Control, and Grow
Each member of the visp.net is focused on the same goal: Helping you streamline, take control, and grow the profit in your business. Partner WISPs will tell you visp.net staffers consistently deliver the finest support available from any wholesale WISP organization in the world.
The visp.net staff continuously receives training in the latest technologies to keep them ahead of the field. In fact, visp.net even received the Workforce Development Award from SOREDI.org for excellence in supporting employee growth and opportunity.
Leadership Team
Nathan Miller
President/CTO
direct: 541-955-6908
email: available upon request
Nathan Miller is the kind of leader and technical wizard every company wishes it had. Nathan began his career at the ripe old age of 15 as internet and IT guru for one of the country’s largest gem distributors, Fire Mountain Gems.
Uptime is everything at visp.net. So Nathan directly manages or personally oversees all system administration functions at visp.net, including ISP migrations, which is how visp.net confidently offers our ISPs the best guarantees in the industry.
He has been with visp.net since the beginning. Nathan created our Billing and Customer Self Maintenance systems, co-developed our Permissions Technology, and is the genius behind our exceptional server reliability and industry-leading uptime performance. Our customers benefit from Nathan’s innovations every day. You’ll be glad he’s on your team.
Todd Grannis
visp.net Founder and CEO
direct: 541-955-6904
email: tgrannis@visp.net
Todd Grannis was building an internet business before most people even knew what the World Wide Web was. In 1990, he co-founded one of the first nationwide online services, Public Data Network. He subsequently co-created what became the world’s largest and most popular BBS Chat Networking Software, Chatlink!
Todd founded visp.net in 1996. The visp.net solution was the first of its kind in the Internet Service Provider business. Today, Todd is active with other business leaders in the community and openly applies high-performance business management principles with his team in the management of visp.net operations. This has resulted in some very satisfied ISPs.
Other accomplishments:
- Present – Leading visp.net with record sales in 2008
- 1996-Present – Led visp.net through growth nearly every year since its inception
- 1994-1996 – Founded Rogue Equipment, a whitewater raft distributor that after just two years outsold all other SOTAR distributors world wide combined. Sold the company in 1996 to focus on visp.net
- 1988-1994 – One of Oregon’s top producers representing the National Association for the Self Employed. Top 1% of producers nationwide, and then the youngest manager ever hired of approximately 30,000 reps and managers hired in the company’s history to that date
Community involvement and volunteer work:
- Present – Organized the Technology Cluster under SOHPEC to bring together local technology companies and resources to improve the regions technology industries
- Present – Board member and Marketing Committee Leader of SOHPEC, an organization dedicated to building the region’s business into high performance, lean enterprises by eliminating waste and maximizing value delivered to customers
- Present – Volunteer and advocate for transformational learning at Wings Seminars, where most of visp.net staff have attended effectiveness training. “At visp.net, we’re truly committed to developing ‘the whole person’ not just the 40 hour a week employee.”
Community, business & personal recognition:
- Company Awards
- BR&E – Oregon Dreamer Award (2007)
- Nominated for BR&E – Business Champion Award (2007)
- Nominated for BR&E – Against All Odds Award (2007)
Press and Awards
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Oregon’s Visp.net is among the Fastest-Growing US FirmsAugust 24, 2010 |
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Fastest Growing Companies – Again!July 17, 2010 |
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Innovative companies honored at SOREDI dinnerJune 28, 2008 |
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Wholesale ISP Raises Bar in Fight Against SpamGrants Pass, OR February 7, 2007 — Wholesale ISP visp.net (http://www.visp.net) has developed proprietary ISP software with Sender Service Validation (SSV), a new anti-spam tool that makes it more difficult than ever to infect end-users’ e-mail inboxes with junk e-mail and viruses. |
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Visp.net among state’s fastest growing companiesAugust 20, 2005 |
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Wings SeminarsJune 2005 |
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Computing Channels MagazineJune 2001 |
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Local computer whiz loading his slingshotAugust 20, 1999 |
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An Award-Winning Company…
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Inc. 5000 – List of Fastest-Growing Private Companies in the US – 2011
The highly-esteemed Inc. Magazine named Visp.net as one of the fastest-growing private companies in the country. Contact: The Inc.500|5000 Team |
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100 Fastest Growing Private Companies – 2011
Visp.net was once again named as one of Oregon’s 100 Fastest Growing Private Companies by the Oregon Business Journal in June 2011. Contact: Tam Jenkins |
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Inc. 5000 – List of Fastest-Growing Private Companies in the US – 2010
The highly-esteemed Inc. Magazine named Visp.net as one of the fastest-growing private companies in the country. Contact: The Inc.500|5000 Team |
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100 Fastest Growing Private Companies – 2010
For the third time, Visp.net was distinguished as one of Oregon’s Top 100 Fastest Growing Companies, as listed by the Portland Business Journal. Contact: Tam Jenkins |
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Innovative Southern Oregon- 2008
Visp.net was celebrated as one of 21 innovative companies finding themselves at home and prospering in Southern Oregon. Presented by SOREDI Contact: Charlie Mitchell |
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Small Business Growth Award – 2007
This award was presented by BR&E. Other nominations at this ceremony were:
Contact: Charlie Mitchell |
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Southern Oregon Workforce Development Award – 2005
This award was presented by SOREDI ‘For Excellence in Supporting Employee Growth and Opportunity.’ Contact: Colleen Padilla |
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100 Fastest Growing Private Companies – 2005
Visp.net was once again named as one of Oregon’s 100 Fastest Growing Private Companies by the Oregon Business Journal in June 2005. Contact: Tam Jenkins |
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100 Fastest Growing Private Companies – 2004
Visp.net was named one of Oregon’s 100 Fastest Growing Private Companies by the Oregon Business Journal in May 2004. Contact: Tam Jenkins |
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2003 800 lb. Gorilla Award
In December 2003, Visp.net was awarded the “800 Pound Gorilla Award” because, “If we let you compete for the Business of the Year award again in 2003, other businesses in the area wouldn’t have much of a chance to win. You guys are an 800 pound gorilla!” – Roger Harding, two months prior to the award ceremony. The 800 Pound Gorilla award was created specifically for Visp.net. Contact: Roger Harding |
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SBDC Business of the Year – 2002
Visp.net was awarded the Business of the Year award in 2002 by Rogue Community Small Business Development Center. Contact: Roger Harding |
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We’re easy to contact!Got questions? We have the answers — we’re available Monday through Friday from 9:00AM to 6:00PM Pacific Time. |
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| Corporate Offices visp.net 301 NE 6th St. Grants Pass, OR 97526 |
Corporate Offices Email: partnerinfo@visp.net Phone: 541-955-6900, opt. 3 |
Customer Service Email: customerservice@visp.net Report Trouble Ticket: Click here Phone: 541-955-6900, opt. 0 |
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| Business Development Email: sales@visp.net Phone: 541-955-6900, opt. 2 |
ISP Technical Support Email: help@visp.net Report Trouble Ticket: Click here Phone: 541-955-6900, opt. 4 |
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